Privacy Policy

Personal Identifiable Information (PII) and the use of information: is referred to as “Drivu”, may collect the following information from users of our apps or website: name, email, mobile number, car numbers, credit cards and location, etc. Drivu also collects information regarding the users actions within the drivu apps or/and website including previous orders, reorders, viewing of menus and pages to improve the user experience and service. Non Personal Identifiable Information, which is any information that does not reveal the user specific identity, could be collected by Drivu or any of our third party service providers. This information could include but not limited to your device type and operating system version. It could also include the use of cookies, pixel tags and other technologies to improve the way we serve customers with better accuracy.

Drivu doesn't collect the information unless it's necessary to serve the functionality required. For example, guests can view the menus and pages without registering for a username, email, car number and mobile number. This information will only be required when a guest wants to place an order, which is used to be able to best serve the customer.

Use of location:

Drivu requires access to location in order to display relevant information to the user. Drivu doesn't require the use of location when the app is in background, unless the customer wants to place an order. Using the location while the app is in the background is essential to serve the customer on time as he arrives to destination. Drivu doesn't use the location in the background after the order is actively closed.

Drivu does not sell the Personal Identifiable Information it collects to third parties. Drivu may disclose some or all of the collected PII to its staff, third parties and service providers to process the required service and for other purposes but not limited to: support, training and analysis. For example, Drivu may share the name, mobile number, car number and location to the shop the customer orders from to serve him on time. Drivu may share the collected PII to payment gateways to process credit card payments or other online payment transactions. Drivu may also share the PII to, but not limited to, third parties such as law enforcement authorities, attorneys, collection parties, in connection with valid violations of Drivu service or other violations.

Your credit/debit cards’ details are not stored on Drivu systems and they are not sold to any third parties. They are transmitted to reputable payment gateways in an encrypted format during the order processing phase.

Drivu may use advertising companies to serve ads, these companies may use cookies and other technologies to measure advertisement effectiveness.

Drivu takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, cannot guarantee the security of any information that is disclosed online. We are not responsible for the practices of any third parties or service providers.

Drivu is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Drivu's Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Cookies Policy

We use cookies, pixels and other technologies (referred to as “cookies”) to recognize your device or browser, understand your interest, and provide you with essential features and services, as well as recognizing you when you sign in to use our services, to provide you with recommendations and accurate content along with tracking preferences and improving security and preventing fraudulent activities.